Privacy Policy

Mully & Lou's ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you contact us or request a quote, how we use it, and how we keep it safe. By using our website or enquiring with us, you agree to this policy.

When you request a quote, make an enquiry or book with us, we may collect:

• Your name, email address and phone number;
• Details about your event (date, location, guest numbers, occasion);
• Any dietary requirements you share with us; and
• Any other information you choose to provide in your message.

We may also collect basic, non-identifying information about how you use our website (such as pages visited) to help us improve it.

We use your information to:

• Prepare and send you a catering quote;
• Respond to your enquiries and arrange your booking;
• Manage your event and any dietary or menu requirements; and
• Contact you about your order or event details.

We will only use your information for the purpose you provided it, and we won't send you marketing without your consent.

We take reasonable steps to keep your personal information secure and to protect it from misuse, loss or unauthorised access.

We do not sell your personal information. We will not share it with third parties except where necessary to deliver your catering, where you've given consent, or where required by law.

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, just contact us using the details below.